Waste Not, Want Not: Automation’s Impact on Patient Engagement
A 2019 study published in the Journal of the American Medical Association entitled “Waste in the U.S. Health Care System,” […]
The Rise and Acceleration of Mobile Banking
“The growth of mobile has significant implications for banks. As mobile phones get equipped with more and better functionality, it
Lost in Translation: The Role of Communication in Patient Engagement
Poor clinical communications can cost a healthcare system a great deal. According to The Joint Commission, poor communication is a
Choosing the Right Cloud-Based Communication Solution for Your Bank
Choosing a UC provider that understands the banking customer journey, security challenges, and regulatory frameworks is crucial. “Our survey found
Patient Engagement: Why Continuing Communication Matters
Personalize. Customize. Digitize. Technology has fashioned a world driven by – and for – tailored buying experiences at every turn.
Designing a Secure Banking Customer Journey
“Leading companies are stepping back to think about designing a secure customer journey – that is, a relatively engaging online
Why Communication Holds the Key to Limiting Patient Leakage
Retail-based, patient-centric healthcare models such as urgent care centers have increasingly drawn utilization away from hospital emergency rooms and in-office
Telehealth: Hope is on the Horizon
Video conferencing is the starting point for many virtual visits, but its ability to support a more diverse virtual care