How Mobile Healthcare Workers Deliver Better Care with Less Stress
Why Communication Tools Matter as Healthcare Goes Mobile Healthcare is on the move—literally. By 2025, the global mobile healthcare market […]
customer service
AI That Matters: Delivering More Value Through Successful Conversations
Artificial intelligence (AI) is transforming customer support and service across multiple industries: banking, healthcare, social assistance, and retail, to name
How LinkLive Enabled Banner Healthcare to Update and Automate Its Transfer Center
Banner Health operates one of the largest healthcare systems in the United States. Based in Phoenix, Arizona, the non-profit Banner
Unleashing the Power of AI in Healthcare
In today’s “digital age,” there is a paradigm shift in patient expectations. Did you know a 2022 study revealed that
The Role of Digital Customer Service (DCS) in Maximizing Customer Engagement
Customers are the bloodline of any business, and savvy businesses are always on top of the newest ways to improve
Trust: How to Create it and What it Means for Customer Engagement
In emerging spaces, clearly defined characteristics or attributes can be hard to come by — as the industry itself is