Enhancing Customer Engagement & Building Advocacy
Customer engagement is one of the best ways to grow your business. But how do you increase customer engagement? There […]
Customer Engagement
Customer Lifecycle Experience Management, Explained
Customer Lifecycle Experience Management (CLX) is an approach to managing a customer’s lifecycle over time. It encompasses the steps of:
Using Technology to Bridge the Gap between Healthcare Services and the Consumers Who Need Them
At times conferences can feel like professional field trips — a chance to explore the industry outside our office walls,
Simplifying Technology to Increase Patient Engagement
In the digital frontier of 21st century healthcare, providers and telehealth vendors can now be heard using acronyms that until
4 Ways to Improve Patient Engagement
Across the industry, telemedicine is vastly expanding — with “adoption up to 65 percent for hospital respondents and 34 percent
You’ve Got (Secure) Mail!
Since when did your twitter account become more secure than your personal health information? Well, according to a recent survey
MN Board on Aging
“Creating a secure and compliant blended media contact center that harnesses the power of the Internet became a mandate,” said