The Shift to Phone Screens: Taking a Mobile-First Approach to Banking
Mobile banking is a pervasive trend that was made only more so by the sudden outbreak of the COVID-19 pandemic. […]
Creating a Digital Front Door: The Shift from Brick-and-Mortar Healthcare to Virtual Care
The healthcare industry has been in great need of modernizing its foundational systems in order to improve the patient experience
How UC Eliminates Friction in the Customer Experience
Due to the global pandemic, digital transformation has exploded in the banking industry over the last year. Financial institutions are
How Integrated Unified Communications Can Reduce Patient Leakage
Over the last year, the healthcare industry has undergone a significant amount of change – not only due to the
3 Ways Financial Institutions Can Improve Their Digital Customer Service
The pandemic has accelerated the digital transformation that was already occurring across the financial industry. Now that consumers are more
Defining the Next Generation of the Patient Experience
COVID-19 has shaken up the entire healthcare industry. From hospitals operating at full capacity to the postponement of elective procedures,
Creating a Cohesive Customer Journey Through Mobile Banking Applications
Consumer communication preferences have changed immensely over the last decade. Smartphones have become ingrained in the lives of consumers, certainly
3 Tips for Modernizing Patient Scheduling
Digital transformation has changed the way that today’s consumers communicate in their personal lives. Businesses in nearly every industry have